FAQs

Your Information

Laker Profile Username/Password	Laker Hub Username/Password The Laker Hub is used by admitted and current students to access their Laker Mail, Student Self-Service, Canvas, campus announcements, important dates, and much more! To log into your Laker Hub, use the login information provided in your welcome packet. If you don’t have it, click the Login button on the Hub, and you’ll see a “What’s my username?” link on the username screen. To reset your password or if you experience difficulties logging in, call 217-234-5261.Check out our Student Email FAQs page for more information.
Add/Correct Your Social Security Number	Update Your Address
Update Your Name Change or update your legal name through the Request to Change Legal Name form. You will also need a government issued photo ID or driver’s license with your new legal name when submitting the form to the Admissions and Records office. Change your chosen/preferred name through the Chosen Name Request form. Requesting a chosen/preferred name does not change your legal name on official academic records such as transcripts and diplomas but does change your first name on most records used for college purposes only.	Update Your Gender Change or update your legal gender marker through the Request to Change Legal Gender Marker form. You will also need a government issued photo ID/driver’s license, revised birth certificate, or court order with your new legal gender marker when submitting the form to the Admissions and Records office. Change your chosen/preferred gender marker through the Chosen Gender Marker Request form. Requesting a chosen/preferred gender marker does not change your legal gender marker on official academic records but does change your gender marker on most records used for college purposes only.
Update Your Residency	Text Notifications
Student ID Card

Money

Tuition & Fees	Cost of Attendance
Financial Aid	Scholarships The Lake Land College Foundation Scholarship application allows students to automatically be matched with applicable scholarships. Apply from November 1 – February 1 for the following academic year in your Laker Hub > Student Finances > Foundation Scholarship Application link. Check out our Scholarship Opportunities page for more information on all scholarships offered through Lake Land College.
Student Loans	Federal Work Study
View/Pay Your Bill	Parent Payment Portal
Payment Plans	Refunds
1098-T Forms	Satisfactory Academic Progress (SAP)

Undocumented Student Support and Resources

Student Liaison Information

Lake Land College is committed to student success, regardless of citizenship or residency status. Lake Land College has an Undocumented Student Liaison who provides information and resources for undocumented students regarding:

enrollment at Lake Land College
information on financial resources to assist with the cost of college
campus and community resources for undocumented students
up-to-date information on relevant legislation

If you have questions about resources available for undocumented students at Lake Land College, please reach out to:

Bryan Burrell
Academic Counselor
217-234-5379
bburrell@lakelandcollege.edu

FAQs

Can I apply to and attend Lake Land College if I am undocumented or not a U.S. citizen?
Yes, regardless of your immigration status we are happy to have you as a student at Lake Land College.

How can I pay for school if I am an undocumented student?
Undocumented students do not meet eligibility for Federal Financial Assistance but they can apply for the Illinois MAP grant courtesy of the Retention of Illinois Students and Equity (RISE) Act and Alternative Application for Illinois Financial Aid. You must still meet eligibility requirements. Visit: ISAC Resources for Non-US Citizens MAP Eligibility (RISE Act).You can confidentially discuss your options with a member of the Financial Aid office. Financial Aid can be contacted at financialaid@lakelandcollege.edu or 217-234-5231.

Will any information regarding my residency status on the application be shared with Immigration Services?
Community Colleges are subject to the limitations of the Family Educational Rights and Privacy Act (FERPA), which restricts the sharing of student records, as defined under FERPA.

What if I don’t have a state issued driver’s license, can I still get a student ID?
Yes, you can receive your student ID from our bookstore. You just need to provide a photo ID to get your student ID card.

How to Obtain a Driver’s License if You are Undocumented

Does Lake Land College have Mental Health Resources?
Lake Land College believes in supporting the success of our students on both a personal and academic level, and we know this all starts with mental health and wellness.

For additional information on how to speak with a counselor on mental health resources, our Student Wellness Center can be contacted at 217-234-5383 or studentwellness@lakelandcollege.edu.

External Resources

RISE Alternative Aid Application

Illinois Dream Fund

Mexican American Legal Defense and Educational Fund (MALDEF)

Illinois Coalition for Immigrant & Refugee Rights (ICIRR)

IACAC College Advising Guide for Undocumented Students

U.S Citizenship and Immigration Services (USCIS)

National Immigration Law Center (NILC)

American Immigration Lawyers Association (AILA)

Immigrant Legal Resource Center (ILRC)

Migration Policy Institute (MPI)

Classes

Semester Start Dates	Academic Advising
Search for Classes	Registering for Classes
Dropping/Withdrawing from a Class	Account Blocks
Enrollment Verification	Textbooks
Class Schedule

Testing & Tutoring

Take Your Placement Test

Schedule an appointment to take your placement test by calling 217-234-5301 or emailing tutoringandtesting@lakelandcollege.edu. If you have a documented disability, you can make arrangements for test accommodations by contacting the Office of Student Accommodations at 217-234-5259.Note: students applying to special admission programs should consult with their program’s specific requirements for test scores.

Demonstrate Placement in Reading, English and Math Coursework

You must complete placement testing, submit ACT or SAT scores, or submit a high school transcript demonstrating placement if you are seeking a certificate or degree. If you took the SAT or ACT or can demonstrate placement by your high school transcript, please submit your scores and/or transcript to admissions@lakelandcollege.edu as soon as possible. If you are unable to submit this information, you will need to take a placement test. Note: students applying to special admission programs should review their program’s specific requirements for test scores. Students who have a documented disability can make arrangements for test accommodations by contacting the Office of Student Accommodations at 217-234-5259. Students are encouraged to review the placement test study guide in order to prepare for the test. Students transferring to Lake Land College from other institutions or wish to use their high school transcript to demonstrate placement should check with Counseling Services at 217-234-5232 to determine if placement testing is needed.

Schedule a Proctored Exam

Schedule a Tutoring Appointment

Grades

Understanding Your GPA

GPA is calculated by: (grade point value) X (course credit hours) = total grade points for the course. Add up grade points for all of your courses and divide by your total number of credit hours to arrive at your GPA.

Grade	Performance	Grade Point Value
A	Superior	4
B	Good	3
C	Average	2
D	Poor	1
F	Failure	0
W	Withdrawal	Is not used in averaging grades; does not carry credit
U	Audit	Is not used in averaging grades; does not carry credit
I	Incomplete	Is not used in averaging grades; does not carry credit
P	Pass	Is not used in averaging grades but does carry credit

Only grades for courses at the 040 level or above are used to compute grade point average.

Academic Standing

Transcripts

Incomplete Grades

Your Degree or Certificate

Educational Planning and Registration/Navigate	Transferring
Degree Audit A degree audit determines courses needed to complete a specific degree or certificate program. This official evaluation includes any applicable credits that have been earned at Lake Land College, courses transferred in from another college or university, and military credit that applies to the student’s current program of study. Request a degree audit in your Laker Hub > Student Records > Degree Audit or through our Transcript Evaluation page.	Apply for Graduation
Career Services	Change Your Major